Clear Advice, On-the-Spot Claims & Flexible Support
We believe exceptional veterinary care should always come with clear, open communication around costs. From upfront everyday consultation and fixed orthopaedic surgery fees to real-time pet insurance claims and dedicated surgical payment plans, we make managing your pet's care straightforward.
Upfront pricing (inclusive of GST) for general practice and orthopaedic consultations.
Thorough nose-to-tail health examination, history review, and professional medical advice.
More time for detailed discussion and comprehensive care.
Comprehensive review of prior history, imaging and/or test results, full clinical examination and treatment planning.
Following your initial consultation, we provide a comprehensive, itemised written treatment plan before any general surgery, dental procedure, or diagnostic admission.
Evidence-based protection against Parvovirus, Distemper, Infectious Hepatitis, Parainfluenza, Bordetella (Kennel Cough), and Leptospirosis (C5 + Leptospirosis), including a full health check.
Core evidence-based protection against Feline Enteritis (Panleukopenia), Feline Calicivirus, and Feline Herpesvirus, including a thorough feline wellness check.
Applies to consultations scheduled on Sundays.
Applies to treatments and surgical procedures outside standard hours.
View our fixed-price and estimated orthopaedic and neurosurgical procedure fees below, or call our team directly.
We offer professional grooming, breed-standard clipping, and hydrobath services tailored to your pet's coat and comfort.
Transparent fixed-price packages and fee guides for advanced orthopaedic, arthroscopic, fracture, and spinal procedures performed in-house through BoneVet Orthopaedics. All fees are inclusive of GST.
Comprehensive Surgical Care
Our fixed-price packages are comprehensive and all-inclusive so you have complete peace of mind with no hidden extras on the day of surgery:
Fixed Price Procedures * (Inclusive of GST)
Fixed Price * (Tuberosity transposition +/- Trochleoplasty, Imbrication & Release excludes distal femoral osteotomy)
Minimally Invasive Keyhole Joint Surgery (Inclusive of GST)
Surgical Management (Inclusive of GST)
Internal Fixation & MIPO Stabilisation (Inclusive of GST)
Neurosurgery, Resurfacing & Deformity Correction (Inclusive of GST)
No more paying the full bill upfront and waiting weeks for reimbursement. We support real-time insurance processing so you only pay the gap at the reception desk.
Partnered with Australia's leading pet insurers, GapOnly® reviews and calculates your claim while you wait at reception — typically in under 10 minutes.
With Trupanion's Vet Direct Pay software integrated into our hospital, your claim is processed automatically at the reception desk in seconds.
Fetch Pet Insurance members can use the Fetch mobile app to have claims approved on the spot and paid straight to our EFTPOS terminal via the digital Fetch Pay card.
Finance surgical, dental, or medical treatments over manageable fortnightly instalments with VetPay®, or settle directly at reception upon discharge.
Dedicated Veterinary Finance
Purpose-built exclusively for veterinary care, VetPay® lets you spread the cost of orthopaedic surgery, spinal decompression, dental procedures, and diagnostic imaging over flexible terms with manageable fortnightly repayments.
Payment is required in full at the conclusion of your consultation or upon discharge from hospital (we do not hold delayed in-house billing accounts).
Accepted Payment Methods
EFTPOS • Visa • Mastercard • Apple Pay • Google Pay • VetPay® • GapOnly® • Trupanion™ • Fetch Pay
How our estimates, admissions, insurance claims, and payment options work in practice.
While we offer fixed pricing for procedures such as TPLO, patellar luxation, and arthroscopy, general surgeries, dental work, complex fracture repairs, and deformity corrections depend heavily on individual patient factors. Weight, age, dental grading, fracture configuration, implant requirements, and theatre time directly influence the treatment plan. Examining your pet first allows us to provide an accurate, itemised written estimate.
Instead of paying the full invoice upfront and waiting weeks for your insurer to reimburse you, these platforms assess your claim in real time before you leave the clinic. Once approved, your insurer pays their covered portion directly (or loads it onto your digital Fetch card), and you simply pay the remaining gap.
Our written estimates provide an expected cost range prior to admission. If diagnostic imaging, dental charting under anaesthesia, or intraoperative findings uncover something unexpected that alters the plan, your veterinarian will phone you directly to discuss options and costs before proceeding.
Yes. For planned surgical procedures, advanced imaging, and inpatient hospital care, a deposit is requested upon admission, with the remaining balance settled at the time of discharge.
We recommend applying for VetPay pre-approval online prior to your consultation or surgical admission morning so your account is active, approved, and ready to use at discharge.
Book a consultation online in seconds, or reach out to our friendly reception team if you would like to arrange an insurance pre-approval or check payment options before your visit.
